Frequently Asked Questions


How long does shipping take?

Standard shipping within Malaysia takes 3-7 business days to arrive.

Do you offer international shipping?

Orders placed on this website currently ship within Malaysia only.

For international customers, you can shop through our official Shopee stores below:

🇸🇬 Singapore: https://shopee.sg/shop/1495399815/

🇵🇭 Philippines: https://shopee.ph/shop/1495401534/

🇹🇭 Thailand: https://shopee.co.th/shop/1495403244/

How do I contact The Shewon Club?

You can reach us through:

📧 hello@shopshewon.com

📱 WhatsApp number: +60198898369

We’ll respond within 1–2 working days.

Can I return / exchange my order?

Please refer to our Refund Policy for full details.

We accept exchanges or refunds only for defective, damaged, or incorrect items reported within 7 days of receiving your order.

Are your products authentic?

Yes — all items are original designs by The Shewon Club, created and packed with care in Malaysia.