Refund Policy
We want you to love every item from The Shewon Club. If something isn’t right, we’re here to help.
1. Eligibility for Refunds or Exchanges
We accept requests for refund or exchange only if:
The item received is defective, damaged, or incorrect; and
The request is made within 7 days of receiving your order.
Items must be unused, unwashed, and in their original packaging.
2. Non-Returnable Items
For hygiene reasons, socks, hair accessories, and personal items cannot be returned or exchanged unless they arrive damaged or wrong.
3. How to Request a Refund
Please contact us at hello@shopshewon.com or Whatsapp number +60198898369 with:
Your order number
Photos of the item received
A short description of the issue
Our team will review and respond within 2–3 working days.
4. Refund Method
Approved refunds will be issued to your original payment method (Debit/credit card, etc.) within 7–10 working days after confirmation.
5. Sale & Promotional Items
Sale items and special promotions are non-refundable and non-exchangeable unless damaged upon receipt.
6. Contact Us
For any questions, you may reach us at:
📱 WhatsApp number: +60198898369