Shipping policy
Shipping Policy
At The Shewon Club, we aim to ensure that your orders are carefully prepared and delivered as smoothly as possible.
1. Shipping Destinations
We currently ship within Malaysia, including Peninsular Malaysia, Sabah, and Sarawak.
International shipping is not available at this time.
2. Shipping Rates
Our standard shipping rates are as follows:
- Standard Shipping: RM10 per order
- Free Shipping: Available for orders of RM100 and above
Shipping charges are calculated and displayed at checkout.
3. Estimated Delivery Time
Our estimated delivery time is 3–7 business days.
Delivery times are estimates and may vary depending on your location, courier operations, public holidays, or unforeseen circumstances.
4. Order Processing
Orders will be prepared for dispatch after payment has been successfully received.
Once your order has been dispatched, tracking information will be provided where available.
5. Delivery Delays
While we strive to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.
If you experience an issue with your delivery, please contact us for assistance.
6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details during checkout.
If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist before the order is dispatched.
7. Contact Us
For shipping-related enquiries, please reach out to us through:
Email: shopshewon@gmail.com
Instagram: @theshewonclub